Customer Support Hub

COS-KF863C FAQ

Q: Do you carry deck plates for your faucets?

A: Deck plates are available for all of our faucets in both chrome and brushed styles. The price for the deck plate is $20 plus the cost of shipping. To place an order for the deck plate, contact us at 1-888-784-3108 or via email at staff@cosmokitchenproducts.com

Q: How do I purchase replacement parts for my faucet?

A: Replacement parts can be purchased directly through us. To place an order for a replacement part, contact us at 1-888-784-3108 or via email at staff@cosmokitchenproducts.com.

Q: Can I install my faucet in an outdoor kitchen?

A: Our faucets are not rated or recommended for outdoor use, even in covered patios. Weather conditions and sunlight may wear out the internal components of your faucet quickly and may void your warranty.

We are experiencing a higher than usual customer service demand. There may be delays in response to service inquiries and fulfilling orders.
Due to COVID-19, we are experiencing a higher than usual customer service demand. There may be delays in response to service inquiries and fulfilling orders.