Customer Support Hub

COS-VA-S950M Electrical Installation Troubleshooting – 120V

  1. Gas range or cooktop
    1. No power or low power.
      1. Check that the unit is plugged in and the breaker is switched to ON.
      2. Check that the voltage is correct for your unit according to the installation manual – 110/120V, 60Hz, and 15 to 20 Amps.
      3. Turn the breaker to the OFF position and wait 5 minutes.
      4. Turn the breaker back to the ON position and attempt to use the unit again.
      5. We advise that electrical installation be performed by a qualified, licensed electrician. If installation was not performed by a licensed professional, contact one as soon as possible to verify that the power is adequate for your unit and has been safely connected.
We are experiencing a higher than usual customer service demand. There may be delays in response to service inquiries and fulfilling orders.
Due to COVID-19, we are experiencing a higher than usual customer service demand. There may be delays in response to service inquiries and fulfilling orders.