Support Hub

Gas range or cooktop No power or low power. Check that the unit is plugged in and the breaker is switched to ON. Check that the voltage is correct for your unit according to the installation manual – 110/120V, 60Hz, and 15 to 20 Amps. Turn the breaker to the OFF position and wait 5 minutes. Turn the breaker back to the ON position and attempt to use the unit again. We advise that electrical installation be performed by a qualified, licensed electrician. If installation was not performed by a licensed professional, contact one as soon as possible to verify that the power is adequate for your unit and has been safely connected.

Check that the unit has been installed properly: Gas Installation Troubleshooting.

Locate the air inlet cap, found on the far right side of the oven burner as shown in Figure 1. The oven burner can be found by removing the rectangular burner cover on the floor of the oven. The mounting screw on the far left side of the oven burner can be removed to allow easier access to the air inlet cap. Loosen but do not remove the screw on the oven burner’s air inlet cap. The location of the screw is indicated by the red arrow seen in Figure 1. Rotate the air inlet to align the cap with the engraved marking matching your gas type (NG / LPG).  Tighten screw on the burner’s air inlet cap.

Read all instructions carefully before beginning. Light two other burners and turn the control knob to medium. This will ensure the burner’s flame does not extinguish when other burners are turned on. Light the burner needing calibration and turn the control knob to the lowest setting. Remove the control knob. Insert a small, flat-head screwdriver into the adjustment screw or control knob valve stem, and slowly turn the screw until the flame appearance is correct. Open the valve more (counter-clockwise) if the flames are too small or fluttered, or the flame extinguishes entirely. Close the valve more (clockwise) if the flames are too large. Replace the control knob. Test the flame by turning the control from “LO” to “HI,” checking the flame at each setting. Repeat the above steps for each burner. 

Figure 1-A Figure 1-B Figure 1-C Read all instructions carefully before beginning. NOTE: Your regulator may not match the images exactly, but the procedure will remain the same. Disconnect all electrical power at the main circuit breaker or fuse box. Shut off the gas supply to the unit by closing the manual shut-off valve. Unscrew the cap on the regulator using a wrench as shown in Figure 1-A. Unscrew and remove the retainer pin that is currently positioned for natural gas as shown in Figure 1-B. The position shown in Figure 1-B is the natural setting. If the retainer pin has not yet been flipped, remove the retainer pin and re-insert into the cap as shown in Figure 1-C. Replace the regulator cap and tighten using a wrench. Your regulator is now set up for LP gas. 

INSTALLATION Installation Manual Convert to LP Gas Help Video Guides TROUBLESHOOTING Cooktop Oven Gas Installation Electrical Installation Video Guides WARRANTY Terms & Length How to schedule a service visit FAQ