Cosmo Appliances

Fuel Your Culinary Passion

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    • Support Hub

    COS-DIS6502 FAQ

    Q: Who do I call for warranty support? A: Your Cosmo dishwasher has a dedicated warranty support team. You may reach the support team by calling 1-855-877-4085.  Q: Where can I find the model and serial number of my unit? A: The model and serial numbers can be found in one of two places: on the rear of the dishwasher, or on the dishwasher’s box. We recommend writing this information down so you have it for easy reference. Q: What do the error codes mean on my dishwasher? A: The error codes on your dishwasher are: Code Meaning Possible Cause E1 The water is taking too long to enter the dishwasher. – Water faucet is not open fully.– Water intake is restricted.– Drain hose is clogged. E4 The water has overflowed. A leak in the dishwasher. Contact support or a qualified technician. E9 A button has been touched for more than 30 seconds. Anything (including water) is touching a button. Dry the control panel completely. Q: Where do I install the water inlet on my dishwasher? A: The hot water inlet on your dishwasher is located on the bottom and faces forward. To access the inlet, the dishwasher should be placed facing up. Q: What is the purpose of the white PVC pipe on the rear and of the dishwasher, towards the bottom? A: This PVC pipe houses a single screw and is only present for the assembly of the dishwasher at the factory. It has no function or significance to installation and can be safely disregarded.

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    COS-DIS6502 Electrical Installation Troubleshooting – 120V

    No power or low power. Check that the unit is plugged in and the breaker is switched to ON. Turn the breaker to the OFF position and wait 5 minutes. Turn the breaker back to the ON position and attempt to use the unit again. Check that the voltage is correct for your unit according to the installation manual – 110/120V, 60Hz, and 15 to 20 Amps. We advise that electrical installation be performed by a qualified, licensed electrician. If installation was not performed by a licensed professional, contact one as soon as possible to verify that the power is adequate for your unit and has been safely connected.

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    COS-24BIWCS FAQ

    Q: What is the ideal serving temperature for different types of wine? A: For different wines: Type of Wine Temperature (C) Temperature (F) Champagne NV, Sparkling, Spumante 6ºC 43°F Dry White Semillon, Sauvignon Blanc 8ºC 46°F Champagne Vintage 10ºC 50°F Dry White Chardonnay 10ºC 50°F Dry White Gewürztraminer, Riesling, Pinot Grigio 10ºC 50°F Sweet White Sauternes, Barsac, Montbazillac, Ice Wine, Late Harvest 10ºC 50°F Beaujolais 13ºC 55°F Sweet White Vintage: Sauternes 14ºC 57°F White Vintage Chardonnay 14ºC 57°F Red Pinot Noir 16ºC 61°F Red Grenache, Syrah 16ºC 61°F Red Vintage Pinot Noir 18ºC 64°F Cabernet & Merlot: French, Australian, New Zealand 20ºC 68°F Chilean, Italian, Spanish, Californian, Argentinean, Vintage Bordeaux 20ºC 68°F Q: What are the dimensions of the Cosmo wine and beverage cooler? A: The dimensions of the Cosmo wine and beverage cooler are: 23.8” W x 23.62” D (with door) x 34.25” – 35” H. The door opens at an angle of up to 115 degrees, bringing the depth to 44.5”. With the door fully open, the width including the door is 34.64”.  Q: What are the cutout dimensions required for the Cosmo wine and beverage cooler? A: The required cutout dimensions are 24.2” W x 24.4” D x 34.4-35.2” H.  Q: Can the Cosmo wine cellar be used as a freestanding unit or does it have to be built-in? A: The Cosmo wine cellar may be used as a freestanding unit if desired.  Q: Is the door reversible? A: The door on your wine cooler can be made to open to the right or to the left. The exact instructions for reversing the door can be found on pages 15 and 16 of the manual here.  Q: Where can I find the model and serial number of my unit? A: The model and serial numbers can be found on the rear of the unit, on the manufacturing sticker. 

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    COS-24BIWCS Electrical Installation Troubleshooting – 120V

    No power or low power. Check that the unit is plugged in and the breaker is switched to ON. Turn the breaker to the OFF position and wait 5 minutes. Turn the breaker back to the ON position and attempt to use the unit again. Check that the voltage is correct for your unit according to the installation manual – 110/120V, 60Hz, and 15 to 20 Amps. We advise that electrical installation be performed by a qualified, licensed electrician. If installation was not performed by a licensed professional, contact one as soon as possible to verify that the power is adequate for your unit and has been safely connected.

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