Customer Support Hub
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Ranges
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- COS-244AGC Help Docs Table of Contents
- COS-244AGC LP Conversion
- COS-244AGC LP Conversion Table
- Adjust COS-244AGC Regulator for LP Gas
- Adjust COS-244AGC Oven Burners for LP Gas
- Calibrate COS-244AGC Cooktop Burners
- COS-244AGC Gas Cooktop Troubleshooting
- COS-244AGC Gas Oven Troubleshooting
- COS-244AGC Gas Installation Troubleshooting
- COS-244AGC Electrical Installation Troubleshooting - 120V
- COS-244AGC FAQ
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- COS-965AG Help Docs Table of Contents
- COS-965AG LP Conversion
- Adjust COS-965AG Regulator for LP Gas
- Adjust COS-965AG Oven Burners for LP Gas
- Calibrate COS-965AG Cooktop Burners
- COS-965AG Gas Cooktop Troubleshooting
- COS-965AG Gas Oven Troubleshooting
- COS-965AG Gas Installation Troubleshooting
- COS-965AG Electrical Installation Troubleshooting - 120V
- COS-965AG FAQ
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- COS-965AGC Help Docs Table of Contents
- COS-965AGC LP Conversion
- COS-965AGC LP Conversion Table
- Adjust COS-965AGC Regulator for LP Gas
- Adjust COS-965AGC Oven Burners for LP Gas
- Calibrate COS-965AGC Cooktop Burners
- COS-965AGC Gas Cooktop Troubleshooting
- COS-965AGC Gas Oven Troubleshooting
- COS-965AGC Gas Installation Troubleshooting
- COS-965AGC Electrical Installation Troubleshooting - 120V
- COS-965AGC FAQ
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- COS-965AGF Help Docs Table of Contents
- COS-965AGF LP Conversion
- Adjust COS-965AGF Regulator for LP Gas
- Adjust COS-965AGF Oven Burners for LP Gas
- Calibrate COS-965AGF Cooktop Burners
- COS-965AGF Gas Cooktop Troubleshooting
- COS-965AGF Gas Oven Troubleshooting
- COS-965AGF Gas Installation Troubleshooting
- COS-965AGF Electrical Installation Troubleshooting - 120V
- COS-965AGF FAQ
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- COS-965AGFC Help Docs Table of Contents
- COS-965AGFC LP Conversion
- COS-965AGFC LP Conversion Table
- Adjust COS-965AGFC Regulator for LP Gas
- Adjust COS-965AGFC Oven Burners for LP Gas
- Calibrate COS-965AGFC Cooktop Burners
- COS-965AGFC Gas Cooktop Troubleshooting
- COS-965AGFC Gas Oven Troubleshooting
- COS-965AGFC Gas Installation Troubleshooting
- COS-965AGFC Electrical Installation Troubleshooting - 120V
- COS-965AGFC FAQ
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- COS-EPGR304 Help Docs Table of Contents
- COS-EPGR304 LP Conversion
- Adjust COS-EPGR304 Regulator for LP Gas
- Calibrate COS-EPGR304 Cooktop Burners
- COS-EPGR304 Gas Cooktop Troubleshooting
- COS-EPGR304 Gas Oven Troubleshooting
- COS-EPGR304 Gas Installation Troubleshooting
- COS-EPGR304 Electrical Installation Troubleshooting - 120V
- COS-EPGR304 FAQ
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- COS-EPGR366 Help Docs Table of Contents
- COS-EPGR366 LP Conversion
- Adjust COS-EPGR366 Regulator for LP Gas
- Calibrate COS-EPGR366 Cooktop Burners
- COS-EPGR366 Gas Cooktop Troubleshooting
- COS-EPGR366 Gas Oven Troubleshooting
- COS-EPGR366 Gas Installation Troubleshooting
- COS-EPGR366 Electrical Installation Troubleshooting - 120V
- COS-EPGR366 FAQ
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- COS-EPGR486G Help Docs Table of Contents
- COS-EPGR486G LP Conversion
- Adjust COS-EPGR486G Regulator for LP Gas
- Calibrate COS-EPGR486G Cooktop Burners
- COS-EPGR486G Gas Cooktop Troubleshooting
- COS-EPGR486G Gas Oven Troubleshooting
- COS-EPGR486G Gas Installation Troubleshooting
- COS-EPGR486G Electrical Installation Troubleshooting - 120V
- COS-EPGR486G FAQ
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- COS-GRP304 Help Docs Table of Contents
- COS-GRP304 LP Conversion
- Adjust COS-GRP304 Regulator for LP Gas
- Calibrate COS-GRP304 Cooktop Burners
- COS-GRP304 Gas Cooktop Troubleshooting
- COS-GRP304 Gas Oven Troubleshooting
- COS-GRP304 Gas Installation Troubleshooting
- COS-GRP304 Electrical Installation Troubleshooting - 120V
- COS-GRP304 FAQ
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- COS-GRP366 Help Docs Table of Contents
- COS-GRP366 LP Conversion
- Adjust COS-GRP366 Regulator for LP Gas
- Calibrate COS-GRP366 Cooktop Burners
- COS-GRP366 Gas Cooktop Troubleshooting
- COS-GRP366 Gas Oven Troubleshooting
- COS-GRP366 Gas Installation Troubleshooting
- COS-GRP366 Electrical Installation Troubleshooting - 120V
- COS-GRP366 FAQ
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- COS-GRP486G Help Docs Table of Contents
- COS-GRP486G LP Conversion
- Adjust COS-GRP486G Regulator for LP Gas
- Calibrate COS-GRP486G Cooktop Burners
- COS-GRP486G Gas Cooktop Troubleshooting
- COS-GRP486G Gas Oven Troubleshooting
- COS-GRP486G Gas Installation Troubleshooting
- COS-GRP486G Electrical Installation Troubleshooting - 120V
- COS-GRP486G FAQ
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- COS-305DFSC Help Docs Table of Contents
- COS-305DFSC LP Conversion
- Adjust COS-305DFSC Regulator for LP Gas
- Calibrate COS-305DFSC Cooktop Burners
- COS-305DFSC Gas Cooktop Troubleshooting
- COS-305DFSC Oven Troubleshooting
- COS-305DFSC Gas Installation Troubleshooting
- COS-305DFSC Electrical Installation Troubleshooting - 240V
- COS-305DFSC FAQ
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- COS-DFR304 Help Docs Table of Contents
- COS-DFR304 LP Conversion
- Adjust COS-DFR304 Regulator for LP Gas
- Calibrate COS-DFR304 Cooktop Burners
- COS-DFR304 Gas Cooktop Troubleshooting
- COS-DFR304 Electric Oven Troubleshooting
- COS-DFR304 Gas Installation Troubleshooting
- COS-DFR304 Electrical Installation Troubleshooting - 240V
- COS-DFR304 FAQ
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- COS-DFR366 Help Docs Table of Contents
- COS-DFR366 LP Conversion
- Adjust COS-DFR366 Regulator for LP Gas
- Calibrate COS-DFR366 Cooktop Burners
- COS-DFR366 Gas Cooktop Troubleshooting
- COS-DFR366 Electric Oven Troubleshooting
- COS-DFR366 Gas Installation Troubleshooting
- COS-DFR366 Electrical Installation Troubleshooting - 240V
- COS-DFR366 FAQ
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- COS-DFR486G Help Docs Table of Contents
- COS-DFR486G LP Conversion
- Adjust COS-DFR486G Regulator for LP Gas
- Calibrate COS-DFR486G Cooktop Burners
- COS-DFR486G Gas Cooktop Troubleshooting
- COS-DFR486G Electric Oven Troubleshooting
- COS-DFR486G Gas Installation Troubleshooting
- COS-DFR486G Electrical Installation Troubleshooting - 240V
- COS-DFR486G FAQ
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- COS-F965 Help Docs Table of Contents
- COS-F965 LP Conversion
- Adjust COS-F965 Regulator for LP Gas
- Calibrate COS-F965 Cooktop Burners
- COS-F965 Gas Cooktop Troubleshooting
- COS-F965 Electric Oven Troubleshooting
- COS-F965 Gas Installation Troubleshooting
- COS-F965 Electrical Installation Troubleshooting - 240V
- COS-F965 FAQ
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- COS-F965NF Help Docs Table of Contents
- COS-F965NF LP Conversion
- Adjust COS-F965NF Regulator for LP Gas
- Calibrate COS-F965NF Cooktop Burners
- COS-F965NF Gas Cooktop Troubleshooting
- COS-F965NF Electric Oven Troubleshooting
- COS-F965NF Gas Installation Troubleshooting
- COS-F965NF Electrical Installation Troubleshooting - 240V
- COS-F965NF FAQ
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Range Hoods
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- COS-668ICS750 Help Docs Table of Contents
- COS-668ICS750 Quick Start Video Guide
- COS-668ICS750 Installation Video Guide
- COS-668ICS750 Uninstall Video Guide
- COS-668ICS750 Troubleshooting Video Guide
- COS-668ICS750 Motor Troubleshooting
- COS-668ICS750 Controls Troubleshooting
- COS-668ICS750 LED Lights Troubleshooting
- COS-668ICS750 FAQ
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- COS-668ICS900 Help Docs Table of Contents
- COS-668ICS900 Quick Start Video Guide
- COS-668ICS900 Installation Video Guide
- COS-668ICS900 Uninstall Video Guide
- COS-668ICS900 Troubleshooting Video Guide
- COS-668ICS900 Motor Troubleshooting
- COS-668ICS900 Controls Troubleshooting
- COS-668ICS900 LED Lights Troubleshooting
- COS-668ICS900 FAQ
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Cooktops
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- COS-640STX-E Help Docs Table of Contents
- COS-640STX-E LP Conversion
- Adjust COS-640STX-E Regulator for LP Gas
- Calibrate COS-640STX-E Cooktop Burners
- COS-640STX-E Gas Cooktop Troubleshooting
- COS-640STX-E Gas Installation Troubleshooting
- COS-640STX-E Electrical Installation Troubleshooting - 120V
- COS-640STX-E FAQ
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- COS-850SLTX-E Help Docs Table of Contents
- COS-850SLTX-E LP Conversion
- Adjust COS-850SLTX-E Regulator for LP Gas
- Calibrate COS-850SLTX-E Cooktop Burners
- COS-850SLTX-E Gas Cooktop Troubleshooting
- COS-850SLTX-E Gas Installation Troubleshooting
- COS-850SLTX-E Electrical Installation Troubleshooting - 120V
- COS-850SLTX-E FAQ
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- COS-950SLTX-E Help Docs Table of Contents
- COS-950SLTX-E LP Conversion
- Adjust COS-950SLTX-E Regulator for LP Gas
- Calibrate COS-950SLTX-E Cooktop Burners
- COS-950SLTX-E Gas Cooktop Troubleshooting
- COS-950SLTX-E Gas Installation Troubleshooting
- COS-950SLTX-E Electrical Installation Troubleshooting - 120V
- COS-950SLTX-E FAQ
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- COS-VA-S950M Help Docs Table of Contents
- COS-VA-S950M LP Conversion
- Adjust COS-VA-S950M Regulator for LP Gas
- Calibrate COS-VA-S950M Cooktop Burners
- COS-VA-S950M Gas Cooktop Troubleshooting
- COS-VA-S950M Gas Installation Troubleshooting
- COS-VA-S950M Electrical Installation Troubleshooting - 120V
- COS-VA-S950M FAQ
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Wall Ovens
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Microwaves
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Refrigeration
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Dishwasher
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Countertop Appliances
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Faucets
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Support
COS-DIS6502 Troubleshooting
The dishwasher won’t start
- The door may not be closed properly.
- Check that the door is closed and latched fully.
- The power is off or not connected.
- Check that the power source has been connected properly and turned on.
- The delay start option is selected.
- Refer to the “Delay” section under “Controls and indicators” on page 8.
- The child lock is activated. Deactivate the child lock.
- Refer to the “Child lock” section under “Options” on page 9
The dishwasher beeps at the end of the cycle
This is normal and indicates that the wash cycle is complete.
The rinse aid light is on
The rinse aid level is low. Add rinse aid.
The dishwasher runs too long
- The dishwasher is connected to a cold water supply.
- Make sure that the dishwasher is connected to a hot water supply. If not, change the water supply to a hot water source.
- The cycle time varies depending on the soil level of the dishes. When heavy soil is detected, the wash times will be longer.
- Depends on the option selected. Some options will add time to the cycle.
The dishes are not clean enough
- The water pressure is too low.
- Make sure that the water pressure is above 20 psi (138 kPa).
- Use your dishwasher when water demand is low.
- The inlet water temperature is too low.
- Make sure that the dishwasher is connected to a hot water supply.
- If not, change the water supply to a hot water source.
- Use your dishwasher when hot water demand is low.
- Dishes are too close together.
- Reload the dishwasher as shown in “Preparing and loading dishes” on page 9.
- Improper use of detergent.
- Add detergent depending on the water hardness and washing cycle you choose.
- Use fresh detergent.
- The selected cycle is not suitable for the soil level on the dishes.
- Choose a different cycle with a longer washing time.
- The spray arms are blocked.
- Make sure that the spray arms are not blocked and are free to rotate.
The dishes are not dry enough
- The rinse aid dispenser is empty or the setting is too low.
- Fill the rinse aid dispenser or increase the rinse aid setting.
- Dishes are loaded improperly.
- Reload the dishwasher as shown in “Preparing and loading dishes” on page 9 of the user’s manual.
- The cycle you chose did not include drying.
- Choose a cycle that includes drying.
There are spots and/or film on the dishes
- Water hardness is too high (i.e. water contains too many dissolved minerals).
- For extremely hard water, install a water softener.
- Dishes are loaded improperly.
- Reload the dishwasher as shown in “Preparing and loading dishes” on page 9 of the user’s manual.
- Old or damp rinse aid powder is being used.
- We recommend using fresh, liquid rinse aid for better performance.
- The rinse aid dispenser is empty and/or the setting is too low.
- Fill the rinse aid dispenser and/or increase the rinse aid setting.
There is etching present on the dishes
- There is too much detergent being used.
- Use less detergent if you have soft water.
- The inlet water temperature exceeds 150° F (65.6° C).
- Lower the inlet water temperature.
Some detergent is leftover in the detergent cup
- Detergent may be too old.
- Use fresh detergent.
- The spray arm is blocked.
- When you load the dishes, make sure that the spray arms are not blocked.
The detergent dispenser will not close
- Improper operation of the detergent cover.
- Add detergent and rinse aid only as indicated in the user’s manual. See “Filling the detergent dispenser” and “Filling the rinse aid dispenser” on page 11.
Water remains in the dishwasher
- The previous cycle has not finished or has been interrupted.
- Make sure that the current cycle is finished.
The dishwasher does not drain properly
- The drain is clogged.
- Check the air gap (if so equipped).
- Make sure that the garbage disposal is empty (if so connected).
- The drain hose is kinked.
- Make sure that the drain hose is not kinked and is properly connected.
Suds in the tub
- Improper detergent is being used.
- Make sure to use only automatic dishwasher detergent.
The dishwasher leaks
- Excessive suds caused by using improper detergent.
- Make sure to use only automatic dishwasher detergent.
- The dishwasher is not level.
- Level the dishwasher (refer to the Installation Manual).
- The dishwasher is damaged.
- Check interior and exterior of dishwasher cavity for any physical damage or cracks.
There are black or gray marks on the dishes
- Aluminum utensils have rubbed against the dishes.
- Make sure that the water inlet temperature is not less than 120° F (49° C).
The interior of the tub is stained
- Coffee or tea stains.
- Use a spot cleaner to remove the stains.
- Reddish stain.
- Some tomato products may cause this.
- Rinse your dishes before loading to help prevent this.
Noises
- Detergent cup opening/drain pump.
- This is normal.
- A hard object has entered the wash module. When the object is ground up the noise will stop.
- If the noise continues after the cycle is complete, contact support or a qualified technician for further troubleshooting and diagnosis.
The dishwasher won’t fill (the dishwasher will beep)
- The water valve is turned off.
- Turn on the water valve.
- The door may not be closed completely.
- Make sure that the door is closed and latched.