Customer Support Hub


Q: How do I set the time of day on my microwave?

A: To set the clock on your microwave: 

  1. Press CLOCK.
  2. Press the number keys to enter the current time.
  3. Press CLOCK again to confirm the setting.

Q: Do you make a trim kit for the built-in microwave?

A: The official trim kit for the COS-BIM22SSB microwave can be purchased online at

Q: Where can I find the model and serial number of my unit?

A: The model and serial numbers can be found in one of two places: on the rear of the microwave, or on the microwave’s box. We recommend writing this information down so you have it for easy reference.