Customer Support Hub
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Ranges
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- COS-244AGC Help Docs Table of Contents
- COS-244AGC LP Conversion
- COS-244AGC LP Conversion Table
- Adjust COS-244AGC Regulator for LP Gas
- Adjust COS-244AGC Oven Burners for LP Gas
- Calibrate COS-244AGC Cooktop Burners
- COS-244AGC Gas Cooktop Troubleshooting
- COS-244AGC Gas Oven Troubleshooting
- COS-244AGC Gas Installation Troubleshooting
- COS-244AGC Electrical Installation Troubleshooting - 120V
- COS-244AGC FAQ
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- COS-965AG Help Docs Table of Contents
- COS-965AG LP Conversion
- Adjust COS-965AG Regulator for LP Gas
- Adjust COS-965AG Oven Burners for LP Gas
- Calibrate COS-965AG Cooktop Burners
- COS-965AG Gas Cooktop Troubleshooting
- COS-965AG Gas Oven Troubleshooting
- COS-965AG Gas Installation Troubleshooting
- COS-965AG Electrical Installation Troubleshooting - 120V
- COS-965AG FAQ
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- COS-965AGC Help Docs Table of Contents
- COS-965AGC LP Conversion
- COS-965AGC LP Conversion Table
- Adjust COS-965AGC Regulator for LP Gas
- Adjust COS-965AGC Oven Burners for LP Gas
- Calibrate COS-965AGC Cooktop Burners
- COS-965AGC Gas Cooktop Troubleshooting
- COS-965AGC Gas Oven Troubleshooting
- COS-965AGC Gas Installation Troubleshooting
- COS-965AGC Electrical Installation Troubleshooting - 120V
- COS-965AGC FAQ
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- COS-965AGF Help Docs Table of Contents
- COS-965AGF LP Conversion
- Adjust COS-965AGF Regulator for LP Gas
- Adjust COS-965AGF Oven Burners for LP Gas
- Calibrate COS-965AGF Cooktop Burners
- COS-965AGF Gas Cooktop Troubleshooting
- COS-965AGF Gas Oven Troubleshooting
- COS-965AGF Gas Installation Troubleshooting
- COS-965AGF Electrical Installation Troubleshooting - 120V
- COS-965AGF FAQ
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- COS-965AGFC Help Docs Table of Contents
- COS-965AGFC LP Conversion
- COS-965AGFC LP Conversion Table
- Adjust COS-965AGFC Regulator for LP Gas
- Adjust COS-965AGFC Oven Burners for LP Gas
- Calibrate COS-965AGFC Cooktop Burners
- COS-965AGFC Gas Cooktop Troubleshooting
- COS-965AGFC Gas Oven Troubleshooting
- COS-965AGFC Gas Installation Troubleshooting
- COS-965AGFC Electrical Installation Troubleshooting - 120V
- COS-965AGFC FAQ
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- COS-EPGR304 Help Docs Table of Contents
- COS-EPGR304 LP Conversion
- Adjust COS-EPGR304 Regulator for LP Gas
- Calibrate COS-EPGR304 Cooktop Burners
- COS-EPGR304 Gas Cooktop Troubleshooting
- COS-EPGR304 Gas Oven Troubleshooting
- COS-EPGR304 Gas Installation Troubleshooting
- COS-EPGR304 Electrical Installation Troubleshooting - 120V
- COS-EPGR304 FAQ
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- COS-EPGR366 Help Docs Table of Contents
- COS-EPGR366 LP Conversion
- Adjust COS-EPGR366 Regulator for LP Gas
- Calibrate COS-EPGR366 Cooktop Burners
- COS-EPGR366 Gas Cooktop Troubleshooting
- COS-EPGR366 Gas Oven Troubleshooting
- COS-EPGR366 Gas Installation Troubleshooting
- COS-EPGR366 Electrical Installation Troubleshooting - 120V
- COS-EPGR366 FAQ
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- COS-EPGR486G Help Docs Table of Contents
- COS-EPGR486G LP Conversion
- Adjust COS-EPGR486G Regulator for LP Gas
- Calibrate COS-EPGR486G Cooktop Burners
- COS-EPGR486G Gas Cooktop Troubleshooting
- COS-EPGR486G Gas Oven Troubleshooting
- COS-EPGR486G Gas Installation Troubleshooting
- COS-EPGR486G Electrical Installation Troubleshooting - 120V
- COS-EPGR486G FAQ
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- COS-GRP304 Help Docs Table of Contents
- COS-GRP304 LP Conversion
- Adjust COS-GRP304 Regulator for LP Gas
- Calibrate COS-GRP304 Cooktop Burners
- COS-GRP304 Gas Cooktop Troubleshooting
- COS-GRP304 Gas Oven Troubleshooting
- COS-GRP304 Gas Installation Troubleshooting
- COS-GRP304 Electrical Installation Troubleshooting - 120V
- COS-GRP304 FAQ
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- COS-GRP366 Help Docs Table of Contents
- COS-GRP366 LP Conversion
- Adjust COS-GRP366 Regulator for LP Gas
- Calibrate COS-GRP366 Cooktop Burners
- COS-GRP366 Gas Cooktop Troubleshooting
- COS-GRP366 Gas Oven Troubleshooting
- COS-GRP366 Gas Installation Troubleshooting
- COS-GRP366 Electrical Installation Troubleshooting - 120V
- COS-GRP366 FAQ
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- COS-GRP486G Help Docs Table of Contents
- COS-GRP486G LP Conversion
- Adjust COS-GRP486G Regulator for LP Gas
- Calibrate COS-GRP486G Cooktop Burners
- COS-GRP486G Gas Cooktop Troubleshooting
- COS-GRP486G Gas Oven Troubleshooting
- COS-GRP486G Gas Installation Troubleshooting
- COS-GRP486G Electrical Installation Troubleshooting - 120V
- COS-GRP486G FAQ
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- COS-305DFSC Help Docs Table of Contents
- COS-305DFSC LP Conversion
- Adjust COS-305DFSC Regulator for LP Gas
- Calibrate COS-305DFSC Cooktop Burners
- COS-305DFSC Gas Cooktop Troubleshooting
- COS-305DFSC Oven Troubleshooting
- COS-305DFSC Gas Installation Troubleshooting
- COS-305DFSC Electrical Installation Troubleshooting - 240V
- COS-305DFSC FAQ
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- COS-DFR304 Help Docs Table of Contents
- COS-DFR304 LP Conversion
- Adjust COS-DFR304 Regulator for LP Gas
- Calibrate COS-DFR304 Cooktop Burners
- COS-DFR304 Gas Cooktop Troubleshooting
- COS-DFR304 Electric Oven Troubleshooting
- COS-DFR304 Gas Installation Troubleshooting
- COS-DFR304 Electrical Installation Troubleshooting - 240V
- COS-DFR304 FAQ
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- COS-DFR366 Help Docs Table of Contents
- COS-DFR366 LP Conversion
- Adjust COS-DFR366 Regulator for LP Gas
- Calibrate COS-DFR366 Cooktop Burners
- COS-DFR366 Gas Cooktop Troubleshooting
- COS-DFR366 Electric Oven Troubleshooting
- COS-DFR366 Gas Installation Troubleshooting
- COS-DFR366 Electrical Installation Troubleshooting - 240V
- COS-DFR366 FAQ
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- COS-DFR486G Help Docs Table of Contents
- COS-DFR486G LP Conversion
- Adjust COS-DFR486G Regulator for LP Gas
- Calibrate COS-DFR486G Cooktop Burners
- COS-DFR486G Gas Cooktop Troubleshooting
- COS-DFR486G Electric Oven Troubleshooting
- COS-DFR486G Gas Installation Troubleshooting
- COS-DFR486G Electrical Installation Troubleshooting - 240V
- COS-DFR486G FAQ
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- COS-F965 Help Docs Table of Contents
- COS-F965 LP Conversion
- Adjust COS-F965 Regulator for LP Gas
- Calibrate COS-F965 Cooktop Burners
- COS-F965 Gas Cooktop Troubleshooting
- COS-F965 Electric Oven Troubleshooting
- COS-F965 Gas Installation Troubleshooting
- COS-F965 Electrical Installation Troubleshooting - 240V
- COS-F965 FAQ
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- COS-F965NF Help Docs Table of Contents
- COS-F965NF LP Conversion
- Adjust COS-F965NF Regulator for LP Gas
- Calibrate COS-F965NF Cooktop Burners
- COS-F965NF Gas Cooktop Troubleshooting
- COS-F965NF Electric Oven Troubleshooting
- COS-F965NF Gas Installation Troubleshooting
- COS-F965NF Electrical Installation Troubleshooting - 240V
- COS-F965NF FAQ
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Range Hoods
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- COS-668ICS750 Help Docs Table of Contents
- COS-668ICS750 Quick Start Video Guide
- COS-668ICS750 Installation Video Guide
- COS-668ICS750 Uninstall Video Guide
- COS-668ICS750 Troubleshooting Video Guide
- COS-668ICS750 Motor Troubleshooting
- COS-668ICS750 Controls Troubleshooting
- COS-668ICS750 LED Lights Troubleshooting
- COS-668ICS750 FAQ
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- COS-668ICS900 Help Docs Table of Contents
- COS-668ICS900 Quick Start Video Guide
- COS-668ICS900 Installation Video Guide
- COS-668ICS900 Uninstall Video Guide
- COS-668ICS900 Troubleshooting Video Guide
- COS-668ICS900 Motor Troubleshooting
- COS-668ICS900 Controls Troubleshooting
- COS-668ICS900 LED Lights Troubleshooting
- COS-668ICS900 FAQ
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Cooktops
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- COS-640STX-E Help Docs Table of Contents
- COS-640STX-E LP Conversion
- Adjust COS-640STX-E Regulator for LP Gas
- Calibrate COS-640STX-E Cooktop Burners
- COS-640STX-E Gas Cooktop Troubleshooting
- COS-640STX-E Gas Installation Troubleshooting
- COS-640STX-E Electrical Installation Troubleshooting - 120V
- COS-640STX-E FAQ
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- COS-850SLTX-E Help Docs Table of Contents
- COS-850SLTX-E LP Conversion
- Adjust COS-850SLTX-E Regulator for LP Gas
- Calibrate COS-850SLTX-E Cooktop Burners
- COS-850SLTX-E Gas Cooktop Troubleshooting
- COS-850SLTX-E Gas Installation Troubleshooting
- COS-850SLTX-E Electrical Installation Troubleshooting - 120V
- COS-850SLTX-E FAQ
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- COS-950SLTX-E Help Docs Table of Contents
- COS-950SLTX-E LP Conversion
- Adjust COS-950SLTX-E Regulator for LP Gas
- Calibrate COS-950SLTX-E Cooktop Burners
- COS-950SLTX-E Gas Cooktop Troubleshooting
- COS-950SLTX-E Gas Installation Troubleshooting
- COS-950SLTX-E Electrical Installation Troubleshooting - 120V
- COS-950SLTX-E FAQ
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- COS-VA-S950M Help Docs Table of Contents
- COS-VA-S950M LP Conversion
- Adjust COS-VA-S950M Regulator for LP Gas
- Calibrate COS-VA-S950M Cooktop Burners
- COS-VA-S950M Gas Cooktop Troubleshooting
- COS-VA-S950M Gas Installation Troubleshooting
- COS-VA-S950M Electrical Installation Troubleshooting - 120V
- COS-VA-S950M FAQ
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Wall Ovens
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Microwaves
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Refrigeration
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Dishwasher
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Countertop Appliances
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Faucets
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Support
COS-965AGF Gas Installation Troubleshooting
- I smell gas after installing my unit:
- Immediately quit all usage of the unit.
- Switch off the gas supply to the unit by turning the manual shut-off valve to the OFF position.
- Contact your gas supplier to schedule a technician who will perform a leak test and red tag the unit if necessary.
- For the models COS-965AGC, COS-965AGFC, COS-244AGC, F965, and F965NF:
- The technician should inspect the rear of the unit where the regulator is installed, and ensure that the pieces are assembled in this order (Parts #1-5 are included with the unit):
- Main inlet pipe/manifold for the unit
- Blue fiber gasket
- Gold adapter piece
- Blue fiber gasket
- Gas regulator
- Any additional adapters and gas lines necessary for your installation
- The technician should inspect the rear of the unit where the regulator is installed, and ensure that the pieces are assembled in this order (Parts #1-5 are included with the unit):
- Request and save a copy of the technician’s report detailing where any leak(s) is located.
- Contact support or a qualified technician for further troubleshooting and diagnosis.
- No gas flow:
- Check that the gas shut-off valve is turned to the ON position.
- Check that the included gas regulator and adapter piece are installed.
- Check that the arrow on the bottom of the gas regulator is pointing towards the unit.
- Push the air out of the gas lines.
- Push in the burner control knob and turn to ignite.
- Continue to hold the control knob for up to 60 seconds.
- Repeat until the burner lights or there is a gas smell.
- Low gas pressure/flow:
- Confirm that the home’s gas pressure is correct for your unit.
- Natural Gas Requirements: Supply Pressure: 6″ to 14″ water column.
- Propane Gas Requirements: Supply Pressure: 11″ to 14″ water column.
- Check that the included gas regulator’s internal retainer pin is in the correct position for the type of gas used (Natural gas or LP gas). See LP Conversion Instructions for reference.
- Check that the orifice numbers for each burner match the necessary orifice for the type of gas used (Natural gas or LP gas).
- If using LP gas, check that the LP tank is full and the gas pressure is appropriate for your unit according to the included installation manual.
- Elevation above 2,500 feet: Additional calibration is required for high elevation gas installation. Contact support for more information.
- Confirm that the home’s gas pressure is correct for your unit.