Q: Why does it smell like paint or chemicals when I use my oven for the first time?
A: This is the result of residue from the manufacturing process burning off. Open all of the windows and doors in the room for proper ventilation and allow the oven to run with nothing inside for at least 45 minutes before the first use.
Q: Why is my dual burner (front left) only partially lit?
A: The dual burner on your Cosmo range can be used for both simmering and high-heat searing. Ensure the burner’s knob has been turned to medium heat or above for the burner to light fully.
Q: All of my burners are clicking or sparking when I turn any of them on.
A: The burners on this unit will spark when you attempt to ignite any of them. This is normal operation and is an intentional side effect of the cooktop’s design.
Q: Why is hot air blowing out from the top of my oven door?
A: Your oven is equipped with a cooling fan to better regulate the internal temperature for more precise cooking. There are two vent locations: on top of the oven door, and behind the cooktop. This is intended by design and is normal operation.
Q: Why is my unit producing black soot when in use?
A: The most common cause of black soot being produced when using either the oven or the cooktop is an improper propane mixture or conversion. Check the propane gas source first, then review the LP conversion instructions.