Customer Support Hub


Q: How do I set the time of day on my microwave?

A: To set the clock on your microwave: 

  1. Press CLOCK.
  2. Press the number keys to enter the current time.
  3. Press CLOCK again to confirm the setting.

Q: What is my unit’s CFM?

A: The maximum CFM for your over-the-range hood is 300. 

Q: How do I convert my unit to ductless?

A: To convert your unit to a ductless operation and recirculate the air back into the room:

  1. Purchase and install the necessary carbon filter kit found online at This filter is not included with your purchase and must be purchased separately.

Q: Where can I find the model and serial number of my unit?

A: The model and serial numbers can be found in one of two places: on the rear of the microwave, or on the microwave’s box. We recommend writing this information down so you have it for easy reference.