Customer Support Hub


Q: Why does my display show the error E0?

A: E0 will show on the display when there is no cookware placed on the cooktop, or the cookware is not induction-ready. 

Q: What types of cookware are compatible with the Cosmo induction cooktop?

A: The Cosmo YLIC1 induction cooktop utilizes Thermal-Wave Induction and requires specific cookware to function, such as cast iron, 18/0 stainless steel, or other magnetic cookware.

Q: How can I determine if my cookware is induction-ready?

A: Place a refrigerator magnet on the bottom surface of your cookware. If the magnet holds strongly, the cookware is induction-ready.

Q: Can I use copper, ceramic, glass, plastic, wood, 18/8 stainless steel, 18/10 stainless steel, or aluminum cookware with the Cosmo induction burner?

A: These types of cookware are not induction-ready and do not have a magnetic bottom. They will not work with the Cosmo YLIC1 induction burner and will generate an E0 error when attempting to use them. 

Q: What is the warranty for my Cosmo induction burner?

A: When purchased brand new from an authorized reseller, the Cosmo YLIC1 induction burner includes a 1-year limited warranty with purchase. For warranty support, contact Cosmo directly at 1-888-784-3108.