Cosmo Appliances

Fuel Your Culinary Passion

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    • Customer Support Hub

    How to Schedule a Service Visit

    1. Before scheduling a service visit:
      1. Check that the unit has been installed properly according to the gas and electrical requirements, if applicable, outlined in the troubleshooting guide.
      2. Register your warranty online at www.cosmoappliances.com/warranty.
    2. Contact support using the “Contact Us” form online or by sending an email to staff@cosmokitchenproducts.com.
    3. Make note of the ticket number provided for future reference.
    4. A support representative will reach out within 1 business day for further troubleshooting and to submit your claim for service if the unit is within warranty.