Cosmo Appliances

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    • Customer Support Hub

    COS-DIS6502 FAQ

    Q: Who do I call for warranty support?

    A: Your Cosmo dishwasher has a dedicated warranty support team. You may reach the support team by calling 1-855-877-4085. 

    Q: Where can I find the model and serial number of my unit?

    A: The model and serial numbers can be found in one of two places: on the rear of the dishwasher, or on the dishwasher’s box. We recommend writing this information down so you have it for easy reference.

    Q: What do the error codes mean on my dishwasher?

    A: The error codes on your dishwasher are:

    CodeMeaningPossible Cause
    E1The water is taking too long to enter the dishwasher.– Water faucet is not open fully.
    – Water intake is restricted.
    – Drain hose is clogged.
    E4The water has overflowed.A leak in the dishwasher. Contact support or a qualified technician.
    E9A button has been touched for more than 30 seconds.Anything (including water) is touching a button. Dry the control panel completely.

    Q: Where do I install the water inlet on my dishwasher?

    A: The hot water inlet on your dishwasher is located on the bottom and faces forward. To access the inlet, the dishwasher should be placed facing up.

    Q: What is the purpose of the white PVC pipe on the rear and of the dishwasher, towards the bottom?

    A: This PVC pipe houses a single screw and is only present for the assembly of the dishwasher at the factory. It has no function or significance to installation and can be safely disregarded.